Buses on routes 1 to 17 of the city service in Hämeenlinna public transport and on routes 151 to 137 covering Hämeenlinna-Turenki-Tervakoski are disabled accessible low-floor buses that are quipped to accommodate passengers with mobility impairments. The middle door has a wheelchair ramp to aid persons in a wheelchair in getting on the bus. The front or middle of the bus have specially marked seats for those with mobility impairments. On other services travel with disabled access is not possible.

The Hämeenlinna region also has market-based bus services (eg routes 365, 366, 900 and 901) in which disabled access is not necessarily available. The companies operating these services are responsible for providing disabled accessibility.

Disabled access door to door is offered by the community service Seiska and Kyläpussit (Village buses) and the community service bus Tassu in Janakkala.

Accessible schedules

The routes and schedules of Hämeenlinna regional public transport can be found in a readily accessible form in the route planner. The route planner does not have specific information on the accessibility of the vehicles running on the routes.

Travelling with a wheelchair

Next to the middle door on a bus is a button with the picture of a pram or wheelchair. If you press the button, the the driver gets a signal and knows that it will be necessary to open the middle door for a passenger who uses a wheelchair.

A person accompanying a passenger using a wheelchair may kindly assist the user of the wheelchair in getting on and off the bus. A person accompanying the wheelchair user should, if necessary, attach the wheelchair in the space provided for it. The driver will assist and guide passengers on the correct use of the equipment.

A wheelchair ramp is mechanical and easy to use.

When getting of the bus, stop the bus by pressing the pram button if there is one. This lets the driver know that they should stop more precisely and pay special attention to the fact that someone will be getting off with a wheelchair or walker.

Travelling with a walker

Persons using a walker may enter through the middle door. The customer can press the wheelchair or pram button, which tells the driver to open the middle door for the customer to get on. After getting on the bus, the customer goes to pay their fare to the driver. The driver waits at the stop until the customer has gone back safely to their walker.

Travelling with a pram

Passengers with a pram always get on at the middle door. There is a button marked with a wheelchair or pram next to the middle door. Pressing this will turn on a light telling the driver to open the middle door for a passenger with a pram.

Prams are carried for free in Hämeenlinna public transport but passengers travelling with a pram have to pay their normal fare. The driver will wait at the stop until the passenger has paid and gone back safely to the pram.

Traveling for the visually impaired

The first row of seats on the left in front of the bus are set aside for passengers using a guide dog. Near these seats are buttons located such that it is easy to give the stop signal from the while still seated.

A person assisting a visually impaired passenger may travel free of charge on buses in Hämeenlinna public transport. A visually impaired passenger has to pay their normal fare.

Travelling with an EU disability card

A person assisting a disabled passenger holding an EU disability card may travel free of charge on Hämeenlinna regional public transport if the card is marker with the symbol A. Additional information on the EU disability card can be found here.

Hämeenlinna City Service Point at Kastelli Service Point

The service point is located on the street level at Wetterhoffinkatu 2. The outside door opens automatically and the attendant will assist you if necessary when the service point is open. The service point has an induction loop installed for those who need one.

Contact information

The contact details for bus companies can be found at website Bus companies. You can find the contact information for the Hämeenlinna City Service Point on the web page for Kastelli Service Point.